What is B2B Outsourcing?

B2B Outsourcing, sometimes called Managed Services, is a service that manages both the technology infrastructure and the day-to-day activities of your trading partner process, including partner onboarding, data translation, visibility and exception management.

A good B2B Outsourcing offering combines people, process and technology into a seamless service.

• People:  Project Managers, Migration Experts and Support Teams with cross-industry experience in B2B integration and communications.
  
• Processes: Best practice approaches and project plans for the lifecycle stages of a B2B program, including Partner Onboarding, System Migration, Exception Management, Remediation, Scorecard Management and IT Portfolio Management.
  
• Technology: A bullet-proof communications platform to support a diverse set of connection types and transactions, with visibility tools, workflow and other value-added software applications built on top.  B2B Outsourcing typically includes an integration-as-a-service (IaaS) platform or value-added network (VAN) for managing EDI transactions.